RETURN POLICY

ALL SALES FINAL 

Unopened, Unused, Defective products may be exchanged for the same item up to 30 days after the purchase date.

ANSWERS TO QUESTIONS ABOUT SHIPPING

1) Do you charge sales tax? We charge 9.1% sales tax on product and shipping for orders shipped to Colorado locations.
2) When will I get the package? We Ship using USPS First Class and Priority Mail 6 Days a week During Business days which are Monday through Saturday. Things That Glow ships out Monday through Saturday. If you get your order to us by 9 am Mountain of a business day, there is a good chance that we will get it out that day.
3) How much is the shipping? There is a FREE Shipping option to all orders over $25, the free shipping option, however, may be shipped using USPS First Class Mail which usually takes 3-10 Days for delivery depending on location. To get your package a bit faster use the Flat Rate Shipping Method for all orders which uses USPS Priority Mail (2-3 Day Delivery) There are no Overnight Options Available.

Things That Glow shall not be responsible for or have any liability for any injuries or damages caused by errors, inaccuracies, omissions or any other failure with respect to the products and services described herein, from whatever cause. Each event venue may have specific requirements for admission to the event and/or premises, including, but not limited to, minimum age requirements and dress codes. By purchasing a ticket, each ticket purchaser agrees to comply with any and all requirements set forth by the event venue. The ticket purchaser further agrees to hold Things That Glow harmless from any damages caused by a denial of entry for failure to comply with the event venue’s entry requirements.